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Holdings
Item type Current library Shelving location Call number Status Date due Barcode Item holds
Book Biblioteket HKR Biblioteket 658.401 Operations Available 11156000152999
Total holds: 0

Enhanced descriptions from Syndetics:

Hayes is a founder of the Operations Strategy field, and all four authors are on the Harvard Business School faculty. In Operations, Strategy, and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge--Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in today's "new" (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the "operations edge."

Includes bibliographical references (p. 345-356) and index.

Table of contents provided by Syndetics

  • 1 Operations Management Confronts a New Millennium
  • 2 Operations Strategy: Origins and New Directions
  • 3 Capacity Strategy
  • 4 Determining Organizational Boundaries: Vertical Integration and Outsourcing
  • 5 Designing and Managing Operating Networks
  • 6 Information Technology and Operations
  • 7 Creating an Edge Through New Process Development
  • 8 Creating an Edge Through Superior Project Management
  • 9 Evaluating and Justifying Capital Investments
  • 10 Sharpening the Edge: Driving Operations Improvement
  • 11 Guiding the Pursuit of an Operations Edge
  • Bibliography
  • Index