Förbättrade beskrivningar från Syndetics:

The theme of this new edition of Cross-Cultural Business Behavior is CHANGE. First of all, cultures change. In markets around the world, business behavior is constantly evolving, impelled by generational shifts, improvements in education, and (especially) increasing exposure to the world marketplace. That is why all of the book's 43 'Negotiator Profiles' have been thoroughly updated, with new cases and fresh examples added. In addition to the change in culture, international managers' challenges have changed too. For example, just a few years ago, participants at global management seminars around the world were mainly interested in how to communicate and negotiate with overseas partners. But, they now find that their toughest challenges are how to manage overseas subsidiaries, strategic alliances, and international partnerships. To reflect these new realities, the book's time-tested framework for understanding cross-cultural negotiating behavior has been expanded to include a wide variety of practical pointers on managing in today's global marketplace. This fifth edition is important for everyone involved with global management, whether student or manager, because cultures and business challenges do change. The book is an essential survival guide for doing business in cultures other than one's own.

Innehållsförteckning levererad av Syndetics

• Cases (p. 8)
• Foreword to the Fifth Edition (p. 9)
• Part 1
• Introduction (p. 13)
• Part 2
• 1 Patterns of Cross-Cultural Business Behavior (p. 21)
• 2 The Great Divide Between Business Cultures (p. 25)
• 3 Deal First or Relationship First? (p. 33)
• 4 Communicating Across The Great Divide (p. 39)
• 5 Hierarchical (Formal) and Egalitarian (Informal) Business Cultures (p. 51)
• 6 Time and Scheduling (p. 63)
• 7 Nonverbal Communication (Body Language) (p. 73)
• 8 Global Business Protocol and Etiquette (p. 91)
• 9 Culture, Corruption and Bribery (p. 103)
• 10 Selling Across Cultures (p. 119)
• Part 3 Forty Negotiator Profiles (p. 131)
• Group A Relationship-focused - Formal, Polychronic, Reserved (p. 133)
• Indian Business Behavior (p. 135)
• Bangladeshi Business Behavior (p. 141)
• Burmese Business Behavior (p. 145)
• Cambodian Business Behavior (p. 149)
• Laotian Business Behavior (p. 153)
• Vietnamese Business Behavior (p. 157)
• Thai Business Behavior (p. 163)
• Malaysian Business Behavior (p. 169)
• Indonesian Business Behavior (p. 175)
• Filipino Business Behavior (p. 181)
• Group B Relationship-Focused - Formal, Monochonic, Reserved (p. 187)
• Japanese Business Behavior (p. 189)
• Chinese Business Behavior (p. 195)
• South Korean Business Behavior (p. 201)
• Singaporean Business Behavior (p. 209)
• Group C Relationship-Focused - Formal, Polychronic, Expressive (p. 213)
• Business Behavior in the Arab World (p. 215)
• Egyptian Business Behavior (p. 225)
• Turkish Business Behavior (p. 233)
• Greek Business Behavior (p. 239)
• Brazilian Business Behavior (p. 245)
• Mexican Business Behavior (p. 249)
• Group D Relationship-Focused - Formal, Polychronic, Variably Expressive (p. 255)
• Russian Business Behavior (p. 257)
• Polish Business Behavior (p. 263)
• Romanian Business Behavior (p. 267)
• Slovak Business Behavior (p. 271)
• Group E Moderately Deal-Focused, Formal, Variably Monochronic, Emotionally Expressive (p. 275)
• French Business Behavior (p. 277)
• Belgian Business Behavior (p. 283)
• Italian Business Behavior (p. 287)
• Spanish Business Behavior (p. 291)
• Hungarian Business Behavior (p. 295)
• Group F Moderately Deal-Focused, Formal, Variably Monochronic, Reserved (p. 303)
• The Business Behavior of the Baltic States (p. 305)
• Group G Deal-Focused, Moderately Formal, Monochronic, Reserved (p. 311)
• British Business Behavior (p. 313)
• Irish Business Behavior (p. 319)
• Danish Business Behavior (p. 323)
• Norwegian Business Behavior (p. 331)
• Swedish Business Behavior (p. 339)
• Finnish Business Behavior (p. 345)
• Comparing Nordic Business Cultures (p. 351)
• German Business Behavior (p. 357)
• Dutch Business Behavior (p. 363)
• Czech Business Behavior (p. 369)
• Australian Business Behavior (p. 375)
• Canadian Business Behavior (p. 381)
• American Business Behavior (p. 387)
• Index (p. 395)